PRIMARY SERVICE OFFERINGS

Nexus supports your sales and marketing functions by collecting workflow metrics (i.e., instrumentation, automation & supporting labor processes) that can be utilized to develop meaningful marketing collateral.  Nexus provides the following core services:

Nexus Product Research

With the Nexus Product Research project you will understand the strengths, weaknesses, opportunities and threats (SWOT) of your product against the competition to effectively sell and market your solution. Discover if the customer is using the product differently than it was designed or if they have created best practices that need to be expanded globally.

Nexus Software Tools

Nexus Sales Tools include proposal packages, workflow positioning tools and time study comparisons. These tools allow the sales force to provide a consistent message on product strengths. Regardless of the type of tool, the Nexus Software Tools project will be a faster solution than an integrated system and contain the Nexus research and detailed studies as support.

Nexus Impact Analysis

The Nexus Impact Analysis project is the answer to questions like: “What is the real impact of new automation?”, “Will this new assay save time?”, and “Will the lab improve turnaround times by implementing a new procedure or instrument?” Nexus will quantify the impact on the lab or testing operation for marketing collateral, for use in a sales tool, or for case specific needs.

Nexus Operational Audit

Nexus will help your service and support organizations to improve their level of service.  Our experience includes: systems integration, call centers, field service and sales organization.  Whether your organization needs to compress the test of record process, streamline the field service organization, or establish consistent business practices, Nexus has the expertise to ensure success.

Nexus LHI Training

Lean and Six Sigma have become the gold standard for continuous improvement programs. While these disciplines have been used for decades in other industries, they are still relatively new within healthcare. Nexus is certified in both Lean and Six Sigma and has been applying these powerful tools within laboratory diagnostics for years. We can assist your sales and marketing team to understand and sell your “Lean products”.

Nexus Product Development

The Nexus Product Development project is designed to fully understand the voice of the customer and the laboratory segment. Whether it is anatomical pathology, clinical lab, molecular, research and development or specialized testing, Nexus' unique approach goes beyond focus groups and surveys to obtain site specific details, time studies and workflow data.

Nexus Value Added Services

Nexus has extensive experience in working with lab management and healthcare companies at all levels to implement the continuous improvement philosophy, from better patient turnaround times to improved accounts receivables. Nexus can help you to help your customers. Also, Nexus has extensive laboratory design experience. We have assisted hundreds of lab operations through the design process, creating lab designs that fit the Lean operations mold and maintain sound logistics.